Distance Sales Agreement

1. Parties
This agreement is made between PointsPet (hereafter referred to as "Seller") and the individual or entity making a purchase (hereafter referred to as "Buyer").

2. Right of Withdrawal
The Buyer has the right to withdraw from the purchase within 30 days of receiving the goods without providing any reason. To exercise this right, the Buyer may contact the Seller through the 24/7 website customer chat.

3. Legal Provisions
All transactions are subject to the laws of Turkey. Any disputes arising from this agreement will be resolved under the jurisdiction of Istanbul, Turkey.

4. Delivery Information
The Seller will process the delivery within 1-3 days and the goods will be shipped within 7-12 days. Shipping is free of charge.

5. Return Policy
If the Buyer wishes to return the goods, they must be returned within 30 days of receipt. The goods should be in their original condition. Return shipping costs are the responsibility of the Buyer unless the return is due to a defect or error by the Seller.

6. Contact Information
For any inquiries regarding this agreement or to exercise the right of withdrawal, please contact:
PointsPet
Email: pointspet10@gmail.com
For immediate assistance, use the 24/7 website customer chat.